Our online coaching services are designed as personalized and engaging accompaniments. Due to the time reserved, the expertise involved and access to digital content, purchases are non-refundable in principle.

A refund may only be considered within 7 days of purchase, provided that no session has taken place and no significant access to the program has been used.

• Sessions already completed — non-refundable
• Digital products & downloads — non-refundable
• Replays & member area access — non-refundable
• Any resource already delivered — non-refundable

Any rescheduling request must be made at least 24 hours before the session. After this deadline, the session may be considered due and non-refundable.

In case of no-show without prior notice, the session is considered forfeited.

Online coaching is a strategic and personalized support. We do not guarantee specific results, as these depend on the client's level of commitment, execution and consistency.